Outsourcing NRW
Outsourcing for companies in North Rhine-Westphalia.
From Cologne we support mid-sized companies and corporates across NRW — customer service, back-office, IT and sales delivered by vetted EU teams.
- Heckenrosenpfad 20, 50858 Köln
- contact@tsc.international
Outcomes that matter
20+
years of experience
30–45%
cost savings
< 24h
response time
30
languages delivered
Our outsourcing services in NRW
Customer service
Multilingual phone, email and chat support with measurable SLAs.
Back-office & BPO
Invoice and document processing, data entry, HR administration.
IT & software
Dedicated engineering teams, QA, DevOps, cloud and AI projects.
Sales & lead generation
Outbound, appointment setting and campaigns for DACH markets.
Consulting
Make-or-buy, process design and transition management.
Compliance & QA
GDPR, DPAs, quality assurance and monthly reporting.
Close to Germany's largest economic region
With around 18 million inhabitants, North Rhine-Westphalia is Germany's largest economic region — logistics in the Ruhr area, industry in Düsseldorf, retail and media in Cologne. We know the local requirements: native-level German support, works council and data protection topics, and short distances for on-site workshops and reviews.
Cities we serve
- Cologne
- Düsseldorf
- Bonn
- Essen
- Dortmund
- Duisburg
- Bochum
- Wuppertal
- Aachen
- Münster
Frequently asked questions
Let's calculate your business case
Send us your requirements — we reply within 24 hours.
Request a proposal